Returns & Exchanges
At Junaid Perfumes, we strive to ensure your fragrance experience is exceptional, allowing returns or exchanges on unopened products within 14 days of delivery. Due to hygiene standards, we can only accept items in their original, sealed packaging to maintain the integrity of our scents.
Initiate Request
Contact our customer care team via email or our online portal with your order number and the reason for your return.
Prepare Package
Securely pack the unopened perfume in its original box and shipping carton to ensure the bottle remains protected during transit.
Ship the Item
Affix the provided return shipping label to your package and drop it off at any authorized courier location.
Quality Inspection
Once received, our experts will inspect the seal and bottle condition before processing your full refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing